Cancellation & Refund Policy

You can request cancellation of a subscription at any time. If self-service cancellation is available in your account, you can cancel directly from the billing settings. Otherwise, you can contact us to request cancellation.

Unless stated otherwise at checkout, cancellations generally take effect at the end of the current billing cycle. You may retain access until the end of the paid period.

Subscription fees are generally non-refundable once the billing period begins, except where required by law or explicitly stated in a written offer at the time of purchase.

If you believe you were charged incorrectly (for example, a duplicate charge), contact us promptly with the transaction details so we can investigate and, if appropriate, issue a correction or refund.

• Approved refunds (if any) are typically returned to the original payment method.
• Refund processing time depends on the payment method and the payment processor; banks may take several business days to reflect the credit.

In certain cases, we may offer service credits or plan adjustments instead of a refund (for example, to address a billing issue or a service incident). Any credits, if granted, are not redeemable for cash unless required by law.

Contact us via the Contact page with your account email, workspace name (if applicable), and payment reference. We may ask for additional information to verify ownership and investigate the request.