Privacy Policy

This Privacy Policy applies to the Spirebiz website, customer portal, and related services (collectively, the “Services”). It does not apply to third-party sites or services that may link to or integrate with Spirebiz.

We collect information you provide directly, information collected automatically when you use the Services, and information from service providers as needed to operate the Services.

• Account information (for example: name, email address, company name).
• Billing and transaction information (processed by our payment partners).
• Usage and device information (for example: IP address, browser type, pages visited, timestamps).
• Support communications (for example: messages you send via forms or email).
• Cookies and local storage data used for sign-in and preferences.

We use information to provide, maintain, and improve the Services, to communicate with you, to process payments, and to keep the platform secure.

• Provide and operate the Services (including authentication and account management).
• Process subscriptions and billing through payment processors.
• Deliver customer support and respond to requests.
• Monitor and prevent fraud, abuse, and security incidents.
• Analyze product usage to improve performance and features.

We do not sell your personal information. We may share information with trusted service providers who help us run the Services and only as necessary for those providers to perform services on our behalf.

We may also disclose information if required by law, to protect rights and safety, or in connection with a corporate transaction (such as a merger, acquisition, or sale of assets).

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and how it is used.

We implement reasonable administrative, technical, and organizational safeguards designed to protect information. However, no security method is perfect, and we cannot guarantee absolute security.

Depending on where you live, you may have rights to access, correct, delete, or export certain information. You may also have the right to object to or restrict certain processing.

To exercise these rights, contact us with sufficient information to verify your identity and request.

Spirebiz is not intended for children. If you believe a child has provided personal information to us, contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify you, such as by posting the updated policy and revising the “Last updated” date.

If you have questions about this Privacy Policy, please contact us via our Contact page.