CRM Module

Manage Customer Relationships Sales, and Billing in One Place

Track leads from first contact to conversion, manage customer profiles and sales orders, and handle billing and invoicing: all in one connected workflow.

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CRM - Lead Management
Q2 2025
Lead
Discovery
Proposal
Closed
Acme Corp$24K
Proposal
Nexus Group$18K
Discovery
Prism Labs$52K
Closed Won
Vertex Inc$31K
Negotiation

🤖 AI Insight

Acme Corp has a 94% close probability. Best time to follow up: Tuesday 10 AM.

"From first follow-up to final invoice - every customer interaction in one place."

Everything you need to sell

Powerful CRM Features, Zero Complexity

From first contact to signed contract — every tool your sales team needs, beautifully unified.

Lead Management & Follow-up Tracking

Capture leads and log every call, email, WhatsApp message, and meeting in one timeline, with automatic reminders and escalation for overdue follow-ups.

Automatic Lead Conversion

When a lead converts, a full customer profile is created instantly with the complete follow-up history carried over.

Customer & Account Management

Contact details, billing info, purchase history, linked orders, invoices, and communication history in one profile.

Sales Order Management

Create orders with multiple items or services, apply discounts and taxes, and support partial fulfillment and split shipments.

Billing & Invoice Management

Auto-generate invoices from sales orders or create them manually, with itemized billing, taxes, and due dates.

Built-in Reports

Lead source and conversion reports, sales executive performance, top customers, and outstanding balance reports — exportable to PDF or Excel.

Lead Follow-Up & Conversion

Never Miss a Follow-Up Again

Every call, email, WhatsApp message, and meeting is logged against the lead automatically, with a full history and built-in reminders so nothing slips through.

  • Log follow-ups by call, SMS, WhatsApp, email, or meeting in one click
  • Full follow-up history shown as a timeline
  • Automatic reminders before the next follow-up date
  • Escalation alerts when a lead goes untouched
  • Lead status updates automatically based on follow-up outcome
  • One-click conversion creates a complete customer profile, with all history carried over
Acme CorpLead · Follow-up Timeline
⏰ Reminder Due
📞 Call loggedJun 10

Discussed pricing & timeline

✉️ Email sentJun 12

Sent proposal PDF

💬 WhatsApp follow-upJun 15

Confirmed meeting slot

Next follow-upJun 18

Contract review call

Customer & Account Management

One Profile, Your Complete Customer History

Every customer profile brings together contact details, billing information, purchase history, linked orders and invoices, payment history, and communication history in a single view.

  • Contact and billing details in one place
  • Full purchase history and linked sales orders
  • Invoice and payment history at a glance
  • Customer categorization (VIP / Wholesale / Retail)
  • Communication history across all touchpoints
AC
Acme Corpaccounts@acmecorp.com
VIP
Total Purchase Value$48,600
Open Balance$0.00
Linked Orders & Invoices
INV-1042$4,200Paid
INV-1058$2,850Paid
SO-889$6,100Order
Sales Order to Invoice, Connected

From Order to Payment, Without the Gaps

Create sales orders with multiple items or services, generate invoices automatically, and keep track of every payment — including the ones that are overdue.

  • Create orders with items/services, discounts, taxes, and shipping
  • Support for partial fulfillment and split shipments
  • Auto-generate invoices directly from sales orders
  • Track invoice status: Paid / Partial / Overdue
  • Automated reminder emails for overdue invoices
  • Orders sync automatically with ERP inventory and billing
Sales Order #SO-2298Partially Fulfilled
Widget Pro X200Qty: 40
$1,200
Installation ServiceQty: 1
$450
Linked Invoice: INV-1103Overdue
Amount Due$1,650
Reports Built In, Not Bolted On

The Reports You Actually Need, Built In

From lead conversion to outstanding payments, every report is ready out of the box: filterable and exportable to PDF or Excel.

  • Lead Reports: source, status, conversion rate, sales executive performance
  • Customer Reports: top customers, purchase history, inactive customers
  • Sales Reports: revenue by item/service, monthly trend, sales by customer
  • Invoice & Payment Reports: overdue invoices, payment collection, outstanding balance
  • Export to PDF or Excel for all reports
ReportsThis Month ▾
Lead Source & ConversionFunnel · Updated Today
PDFXLS
Sales Executive PerformanceLeaderboard · Updated Today
PDFXLS
Top CustomersRanking · Updated Yesterday
PDFXLS
Outstanding BalanceAging · Updated 2h ago
PDFXLS
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